Top Tips For When You Lose Your Phone
By Lauren Noakes
Published 14th January 2020
Last modified 9th May 2022
Last modified 9th May 2022
Sometimes – more frequently than we would like – the worst happens. Well, it may seem like the worst.
You know exactly what we’re talking about; that moment when you’re walking down the high street, or through the train station or maybe just up the stairs of your house and go to reach for your absent phone. That’s when the panic kicks in.
Research has shown that roughly 183 mobile phones are stolen each day. What’s more, it’s also suggested that we are twice as likely to lose our phone that it is to be stolen – so the odds seem to be against us when it comes to our precious smartphones. Couple that with the fact Lost and Found Day is upon us and it seems inevitable that we become a little warier.
Now, more often than not your device will show up – usually down the back of the sofa or sometimes in your other pocket – but here are our top 5 tips of what to do when it doesn’t!
For Apple devices, you’ll be looking for Find My Phone. You can access this from the app on any other Apple device you own or alternatively you can find this service online. From there you will be able to see the location of your device, providing it’s switched on. If it’s off, or your battery has inconveniently died, you can at least see it’s last known location.
For Android devices, you can similarly use their app on an alternate device or find the service via your browser.
In the best-case scenario, your device will be at home – safe and sound. In the worst-case scenario, your device is not where it should be – move on to step two.
If your phone automatically logs you into an account, it may do the same for someone else. The most prominent accounts you’ll want to think about are; banking apps, social media apps and any work-related platforms.
Conveniently, most apps and social platforms have the ability to log you out of all devices at the click of a button. So, it’s best that you grab your tablet or laptop or whatever else you can get your hands on and do this. After that, it’s best to change your password to ensure that no one else can access your accounts.
Your carrier will be able to track any unauthorised activity. So if someone starts trying to make long-distance calls off of your back, you won’t be held accountable.
Your carrier will also be able to provide you with your phone’s identification number – which you’ll need if or when you report the loss to the police.
Additionally, if your phone by some miracle is handed in by a good Samaritan and you haven’t reported it – the police won’t know to notify you.
Now, when calling the police it’s vital that you have the necessary information to hand; the time of the incident, the date the incident occurred, and the phone’s identification number. You should also make a note of the crime reference number you are given by the police as if you choose to make a claim with your insurance provider you will need it.
If you’re sure it is a theft, or that the device is unretrievable, you’ll want to consider it quickly.
If your phone is stolen then it’s likely that the perpetrator won’t be shy about looking through your device. This could include your social media accounts, your photos, your online banking information among with a number of other things. Don’t let them gain access to this information!