Policy Excesses

Once your claim has been approved you will need to pay the appropriate policy excess in order that we may then progress either the repair or replacement of your gadget.

You will be responsible for a compulsory excess on each and every claim:

Mobile Phone Excess Table

Model
Accidental Damage and Breakdown
Liquid
Damage
Theft
Claims
Loss
Claims
iPhone 13 Pro Max
iPhone 12 Pro Max
iPhone 11 Pro Max
Samsung Galaxy S22 5G Ultra 128GB 256GB 512GB
Samsung Galaxy S21 Ultra 128GB 256GB 512GB
Samsung Galaxy S20 Ultra 128GB 512GB
Samsung Galaxy Note 20 Ultra 5G
Samsung Galaxy S10+ 1TB
Samsung Galaxy Note 10+ 256GB 512GB
Sony Xperia PRO-I 512GB
£115 £115 £175 £175
iPhone 13 Pro
iPhone 12 Pro
iPhone 11 Pro
iPhone X
iPhone Xs/Xs Max
Samsung Galaxy S22+ 5G 128GB 256GB
Samsung Galaxy S21+ 128GB 256GB
Samsung Galaxy S20/S20+ 5G
Samsung Galaxy S10+ 512GB
Samsung Galaxy S10 5G
Huawei P50 Pro 256GB
Huawei P30 Pro 8GB 512GB
Sony Xperia 1 5G
OPPO Find X5 Pro
Xiaomi Mi 12 Pro 256B
£100 £100 £125 £125
iPhone 13
iPhone 12
iPhone 11
iPhone Xr
Samsung Galaxy S22 5G 128GB 256GB
Samsung Galaxy S21 128GB 256GB
Samsung Galaxy S20
Samsung Galaxy S20 FE
Samsung Galaxy S21 FE
Samsung Galaxy Note 20 4G/5G
Samsung Galaxy S10+ 128GB
Samsung Galaxy Note 10 256GB 512GB
Samsung Galaxy Note 10 Lite
Huawei P40 Pro
Huawei P30 Pro 8GB 128GB
Huawei Mate 20 X 5G
Huawei Mate 20 Pro
Google Pixel 4 XL
Sony Xperia 1
OPPO Find X5
OnePlus 10 Pro 5G 128GB 256GB
£80 £80 £100 £100
iPhone SE 2022
iPhone 13 Mini
iPhone 12 Mini
iPhone SE 2020 256GB
iPhone 8/8+
Samsung Galaxy S10/S10e
Samsung Galaxy S9/S9+
Samsung Galaxy Note 9
Samsung Galaxy A51/A71 128GB
Huawei P40
Google Pixel 4
OPPO Find X5 Lite
£60 £60 £80 £80
All other Mobile Phones £30 £50 £75 £75

Tablet Excess Table

Model
Accidental Damage and Breakdown
Liquid
Damage
Theft
Claims
Loss
Claims
iPad Pro 11/12.9″ 512GB 1TB 2TB
£115 £115 £175 £175
iPad Pro 11/12.9″ 256GB
Samsung Galaxy Tab S8 Ultra
£100 £100 £125 £125
iPad Air 2022 Wifi 256GB
iPad Air 2022 Wifi + Cellular
iPad Pro 11/12.9″ 128GB
Samsung Galaxy Tab S8+
£80 £80 £100 £100
iPad Air 2022 Wifi 64GB
Samsung Galaxy Tab S8
Samsung Galaxy Tab S7 11″ Wi-Fi + LTE
Samsung Galaxy Tab S7+ 12.4″ Wi-Fi + 5G
£60 £60 £80 £80
All other Tablets £30 £50 £75 £75

Smartwatch Excess Table

 
Accidental Damage and Breakdown
Liquid
Damage
Theft
Claims
Loss
Claims
All Smartwatches £60 £60 £80 £80

Laptop Excess Table

Apple MacBooks
Purchase price
Accidental Damage
and Breakdown
Theft
Claims
£0 to £250
£100 £125
£251 to £500
£100 £125
£501 to £750
£100 £125
£751 to £1000
£100 £125
£1001 to £1250
£130 £150
£1251 to £1500
£130 £150
£1501 to £1750
£130 £150
£1751 to £2000
£150 £175
£2001 to £2500
£150 £175
£2501 to £3000
£150 £175
All other Laptops
Purchase price
Accidental Damage
and Breakdown
Theft
Claims
£0 to £250
£50 £80
£251 to £500
£50 £80
£501 to £750
£60 £80
£751 to £1000
£60 £80
£1001 to £1250
£80 £115
£1251 to £1500
£80 £115
£1501 to £1750
£100 £125
£1751 to £2000
£100 £125
£2001 to £2500
£130 £150
£2501 to £3000
£130 £150

Games Console Excess Table

Purchase price
Accidental Damage
and Breakdown
Theft
Claims
£0 to £250
£30 £50
£251 to £500
£40 £60
£501 to £750
£60 £80

Headphones Excess Table

Purchase price
Accidental Damage
and Breakdown
Theft
Claims
£0 to £250
£30 £50
£251 to £500
£40 £60
£501 to £750
£60 £80

Camera Excess Table

Purchase price
Accidental Damage
and Breakdown
Theft
Claims
£0 to £250
£30 £50
£251 to £500
£40 £60
£501 to £750
£60 £80
£751 to £1000
£60 £80
£1001 to £1250
£80 £115
£1251 to £1500
£80 £115
£1501 to £1750
£100 £125
£1751 to £2000
£100 £125
£2001 to £2500
£130 £150
£2501 to £3000
£130 £150

*Additional claim excess – for any claim made within the first 30 days of inception of your policy there will be an additional excess of £40 for all accidental damage and liquid damage claims and £60 for every loss or theft claim.