Loss
When it comes to losing your phone, various insurers offer different ways to compensate: standard contents and home insurance usually only replace your phone if it was lost in a home burglary or a house fire. Bank insurance can be handy if you wish to rely on one insurer for many areas, but often comes with an increased excess when making a loss claim- £100 per claim for an iPhone compared to £50-75 from a pure play provider. Mobile network providers do not often cover any unauthorised calls, texts or usage on a lost or stolen device. When purchasing insurance from a pure play provider, loss cover can usually be purchased in one of the more premium packages, so you can always trust that your phone will be replaced in a timely manner. We’ll send a replacement device out to you as soon as possible, meaning you won’t have to spend weeks without a phone!
Theft
When your phone gets stolen it can be a real nuisance to get everything sorted out, and receive a replacement handset. Home insurance will cover you as standard if your phone is stolen in a burglary, or damaged by fire, floods, or extreme weather. It does not unfortunately cover your phone if it is stolen walking down the street or out at a bar. To have this covered, you would have to take out additional personal-belongings cover as an extension to your home insurance and therefore at an additional cost. Usually, this is about £15 extra on top of your home insurance, costing more than mobile insurance, which you can purchase for less, directly from a pure play provider.
